Chatymail
Privacy Policy
Effective Date: 23/05/2023
Company: Chatymail
Website: Chatymail.Com
Introduction
Welcome to Chatymail! Your privacy is our priority. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit or interact with our website.
By using our website, you consent to the data practices described in this policy. If you do not agree, please refrain from using our services.
Data Collection
What Data We Collect
We collect different types of data to enhance user experience and improve our services:
- Personal Data: Name, email address, phone number, billing information, and account details.
- Technical Data: IP address, browser type, operating system, device information, and cookies.
- Usage Data: Pages visited, time spent on our site, interactions, and user preferences.
Legal Basis for Processing
We comply with international data protection laws, including GDPR and PDPA, by processing your data based on:
- Consent: When you provide explicit permission for data collection.
- Contractual Necessity: When processing is required to fulfill a service request.
- Legitimate Interest: For business improvements, fraud prevention, and security measures.
How We Use Your Data
Chatymail uses collected data for the following purposes:
- To create and manage your account.
- To provide, operate, and maintain our services.
- To process transactions and send notifications.
- To send marketing updates and promotional materials (only with consent).
- To analyze website performance and improve user experience.
- To detect and prevent fraud or security threats.
Third-Party Sharing
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, analytics tools, and hosting services.
- Legal Compliance: Government authorities if required by law.
- Business Transfers: In case of mergers, acquisitions, or asset transfers.
Cookies and Tracking Technologies
We use cookies to enhance website functionality and improve user experience. You can manage cookies through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us analyze website traffic.
- Marketing Cookies: Used for advertising and promotional activities.
Data Security
We implement advanced security measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
- SSL encryption for secure data transmission.
- Regular security audits and vulnerability scans.
- Access restrictions to sensitive information.
Your Rights
Depending on your location, you have the following rights under GDPR, UK GDPR, and PDPA:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal information.
- Right to Restriction: Limit how we process your data.
- Right to Withdraw Consent: Opt out of marketing communications.